PT Ganda Putera Insas PT Ganda Putera Insas Security Service · Est 2008
Home About Services — Area Security — Security Personnel — Cleaning Service — Driver Service — Consultation Clients Contact
ID EN Free Consultation

Contact Us

Our team is ready to help you find the right security solution. Send a message via form or WhatsApp.

Phone

Senin–Jumat: 08:00–17:00

(0231) 243798

Email

Response < 1 business day

info@gapins.co.id

WhatsApp

Real-time response during business hours

Start Chat
Head Office

Let's discuss your security needs

Jl. Tuparev Ruko CBC, Sutawinangun, Kec. Kedawung, Kota Cirebon, Jawa Barat 45153

Senin–Jumat: 08:00–17:00

Send Message

Fill in the form below, we will respond within 1 business day.

By submitting, you agree to the use of your data to respond to this message.

Our Branches

3 offices — 14 cities of operational coverage.

Each branch has a local sales team & area supervisor. Contact the nearest branch for faster site survey response.

Regional Branch
Est. 2016

Surabaya

Since 2016 · 920 personnel
Pakuwon Tower, 8th Floor Jl. Embong Malang 1-5 Surabaya 60261
+62 31 5471 200
surabaya@gapins.co.id
Coverage Area
Surabaya · Sidoarjo · Gresik · Malang
Regional Branch
Est. 2018

Bandung

Since 2018 · 668 personnel
Wisma HSBC, 5th Floor Jl. Asia Afrika No. 116 Bandung 40261
+62 22 4206 800
bandung@gapins.co.id
Coverage Area
Bandung Raya · Cimahi · Cirebon
Frequently Asked Questions

Frequently asked before signing.

If your question isn't here, send it directly via WhatsApp — our sales team will answer for your specific case.

Ask via WhatsApp
How long does the process take from initial request to personnel deployment?
An average of 10–14 working days from contract signing. Steps: site survey (1–2 days) → written proposal (2 days) → contract (1–3 days) → personnel selection & site briefing (5–7 days). For urgent needs, we have a reserve team deployable within 72 hours.
Is the initial consultation and site survey chargeable?
No. Phone consultations, face-to-face meetings at the client's office, and the first site survey are all free with no commitment. We only ask for 2–3 hours of site access for needs mapping. A written proposal is sent within 2 working days after the site visit.
What is the minimum contract length — can we do a trial?
The standard contract is 12 months, with an evaluation clause every 3 months and penalty-free cancellation if the SLA is not met. For new clients, a 3-month pilot is available at the same price as a full contract — designed to prove we deserve to continue.
Which cities do you serve — is there an extra charge outside Jabodetabek?
Coverage across 14 cities with branch offices in Jakarta, Surabaya, and Bandung. For cities outside our branches — Medan, Pekanbaru, Palembang, Semarang, Yogyakarta, Bali, Makassar, Balikpapan — there is no extra charge for contracts ≥ 24 months. For shorter contracts, an initial mobilization fee is transparently calculated in the proposal.
How is personnel verification conducted? Is an SKCK required?
All our personnel must have a valid SKCK (max. 6 months), verified national ID, diploma, and referenceable work history. For sensitive clients (banking, corporate), we conduct additional background checks in coordination with local police. Gada Pratama POLRI certification is the minimum requirement for all field personnel.